Virtual Grand Rounds: Mitigating Workplace Violence: Turning the Challenge into an Opportunity
In this presentation, Dr. Delaney suggests that our reporting and tracking of aggression and violence should move away from linking incidents to patient-related behavior and toward consideration of potential antecedents related to service factors such as staffing, bed overload, or missed care.
As a result of participating in this activity, learners should be able to:
Describe the impact of organizing staff work around risk reduction and a belief in preventable harm.
Explain how violence reduction strategies might prime a preoccupation with risk aversion that supersedes a focus on engagement and patient-centered care.
Discuss an alternative focus of work site analysis related to violence and the utility of patterning health service factors related to violence.
As a result of participating in this activity, learners should be able to:
Describe the impact of organizing staff work around risk reduction and a belief in preventable harm.
Explain how violence reduction strategies might prime a preoccupation with risk aversion that supersedes a focus on engagement and patient-centered care.
Discuss an alternative focus of work site analysis related to violence and the utility of patterning health service factors related to violence.