Our values are vital for establishing a strong organizational culture, guiding our decision-making, attracting talent, enhancing employee engagement, creating competitive advantages, and fostering trust and accountability.
Clinical excellence: We are the best at what we do, and we work every day to advance the practice of mental health care treatment. We exceed expectations in providing accountable, comprehensive, quality, evidence-based care.
Compassionate care: We show kindness and compassion to everyone in the Silver Hill community—our patients, their families, and our colleagues. We seek opportunities to support others and consistently practice inclusivity, patience, and deep empathy.
Community-building: Collaboration is essential to achieving our mission. We build community in myriad ways: among our patients, families, and staff; within our state and region; and with other healthcare providers, researchers, and advocacy groups. We know we are stronger together.
Continuous learning: We enthusiastically seek ways to improve our work, guided by what is best for our patients, families, and staff. We preserve what works and change what doesn’t. We work tirelessly to deepen and share our knowledge for the benefit of all who suffer from mental illness and/or addiction.
In addition to the values listed above, the Silver Hill Hospital team believes in the following internal values, which guide our actions, behaviors, and beliefs: Compassion, Collaboration, Accountability, Innovation, and Respect.