Care Navigation and Support Program

The Care Navigation and Support Program guides patients and their families through the complex and sometimes overwhelming transitions following inpatient, residential and outpatient mental health programs. The Care Navigation and Support Program eases the burden on patients and their families during this stressful time.

Care Navigation and Support Program provides support that is customized to the individual needs of patients and their families. It is designed for those who need additional case management or community support during and following inpatient, residential, sober living, or outpatient care. Patient can be referred directly from the community or as a part of discharge planning from other programs.

The Care Navigation and Support Program takes a holistic approach to an individual’s recovery. Examples of care navigation include linking mental health services, primary health care, housing, transportation, employment, social relationships, and coordinating community-based services. Silver Hill will also provide education to clients and families about resources available in the community.

Participants in the Silver Hill Hospital Care Navigation and Support Program will receive customized care navigation, coordination, and support as clients transition from inpatient, residential or outpatient mental health care. The Care Navigation and Support Program seeks to reduce hospitalizations and crises through an individualized approach to addressing clients’ needs for recovery, , functioning and family needs during vulnerable times.. Silver Hill will contact the client weekly, maintain contact with necessary providers or agencies, and provide ongoing assessment and communication of recommended services.

Here are some details about the program:

• Patients may enroll for a minimum of one month, but a three-month minimum is recommended to ensure stable support.
• Service may be provided virtually or in-person.
• Family involvement is strongly encouraged.
• Services are not direct mental health treatment but will help a patient along the continuum of care.

The Silver Hill Hospital Care Navigation and Support Program is operated by the hospital’s Outpatient Department clinical team.

To learn more about this program, or to refer a patient, please call Silver Hill Hospital at  (866) 542-4455 or Contact Us.

Silver Hill Hospital Outpatient Services include Dialectical Behavior Therapy (DBT) IOP, Weekly Groups, and the Care Navigation and Support program.  All programs are led by expert, licensed clinicians with extensive training and experience in guiding patients toward perhaps the most important goals of their life. We practice a team approach to care and work collaboratively to help individuals achieve their goals.

Click below to learn more about our other Outpatient Programs.

• Intensive Outpatient Programs (IOPs)
• Adolescent DBT IOP
• Young Adult IOP
• Mood Disorders IOP
• Women’s IOP
• DBT IOP
• DBT for Substance Use (DBT-S) IOP
• Weekly Groups
• Weekly DBT Groups
• Weekly Young Adult Group
• Care Navigation and Support Program
• Individual Psychotherapy with Psychology and Psychiatry Trainees
• Outpatient Services in NYC